概論 1-1-1：In comparing the Project Management Life Cycle and the Product Life Cycle, which of the followings is most true?
A：The project life cycle typically changes and evolves with the project.
B：The project management life cycle is unique to every project.
C：The project life cycle is can be referred to as the Project Management Life Cycle.
D：The product life cycle typically involves more than one project life cycle.
答案分析：
(D)The project management life cycle refers to project management process groups -initiating, planning, executing,controlling and closing. The project management cycle is applicable to each phase of the project life cycle. The Product Life Cycle typically involves more than one project,and therefore more than one Project Life Cycle.
概論 1-1-2：Which of the followings are not included in the main Project Management processes?
A：Feasibility
B：Executing
C：Planning
D：Closing
答案分析：
(A)Feasibility may well be an activity or stage within the project. The key point here is that it isn't one of the 5 recognized PMI Project Management processes.
概論 1-1-3：Which of the following statements is true?
A：Properly operated projects often go
through progressive elaboration,
not remaining fixed even though
the scope has been defined and agreed.
B：The project to create the Shanxia (Three-Gorges)Dam can't be considered temporary because of the operations such as power generation,transformation of electric power,transporation,etc. are following after the Dam has been completed.
C：Projects can go on indefinitely
when there is support and maintenance involved.
D：Projects are not unique because
there is always some aspect that
has been done before.
答案分析：
(A)Projects are unique and temporary.
Support and maintenance would not be part of the Project Life Cycle although it could be part of a product Life Cycle. The product may last a long time(e.g. Shanxia Dam)but the project to produce it was temporary. One of the natures of the project is that it has a definite beginning and a definite end. A program has the same nature as that of the project, but a program includes on-going operation.
概論 1-1-4：Management by exception involves all of the following except:
A：determining deviation from plan.
B：setting acceptable variance ranges.
C：alerting management to everything
except those items specifically "excepted" within the Management Plan.
D：alerting management to only the
items that are outside acceptable
variance.
答案分析：
(C)Management by exception focuses on alerting management when items have gone outside the set acceptable variance range.The allows concentration of effort where it is needed most.
概論 1-1-5：An experienced Project Manager is least likely to:
A：except zero variance.
B：work at being a good politician.
C：keep a vigilant eye on cost, schedule and quality.
D：
答案分析：
(A)It is unreasonableto except zero variance. The PM's job is to keep the project within acceptable variances."Politics" is important because the Project Manager needs to be able to influence a wide range of people beyond the immediate project team ;internaly across different parts of the organization and externally(e.g.suppliers and external customers.)
概論 1-1-6：Management by objectives of a works only if:
A：it is supported by management.
B：the rules are written down.
C：the project does not impact the objectives.
D：the project includes the objectives in the charter.
答案分析：
(A)The most correct answer is the need for management to support the objectives .
概論 1-1-7：You are working on your research and develpoment project when your customer asks you to include a particular component in the project.You know this represents new work,and you do not have excess funds available . What should you do?
A：Delete another lower priority task to make more time and funds available.
B：Use funds from the management reserve to cover the cost.
C：Follow the contract change control process.
D：Ask for more funds from the project sponsor.
答案分析：
(C)The request from the customer is a change and shoule be handled as a change.Choice A and B border on unethical.
概論 1-1-8：There are over 30 stakeholders on your project . The project is being done in another country with people from three countries as team members . Which of the following is the MOST important thing to keep in mind?
A：The communication channels will be narrow.
B：Many competing needs and objectives must be satisfied .
C：There must be one sponsor from each country .
D：Conflicts of interest must be disclosed .
答案分析：
(B)Although it is certainlt true that conflicts must be disclosed, there is no indication thatthis is the most important thing to keep in mind . The only option that applies is the need to balance the different needs (goals and objectives)of all the parties . It should be obvious that these may be different .
概論 1-1-9：Management tells a project manager to subcontract part of the project to a company that management has worked with many times . Under these circumstances, the project manager should be MOST concerned about:
A：making sure the company has the qualifications to complete the project .
B：meeting management expectations of time .
C：the cost of the subcontracted work .
D：the contract terms and conditions .
答案分析：
(A)This is a non-competitive procurement . Under these circumstances, the biggest concern is choice A .
概論 1-1-10：Your manager gives you a scope of work and asks you to begin working immediately and provide her a schedule . What should you do FIRST?
A：Being estimating the tasks necessary to complete the scope of work .
B：Identify the stakeholders and make sure their requirements are included in the scope of work .
C：Create an activity list and then begin to assign the tasks to resources .
D：Identify a team and obtain approval for their participation from their functional managers .
答案分析：
(B)If the scope of work does not include all the requirements, there will be changes later .
概論 1-1-11：Which of the following BEST describes the project manager's role as an integrator?
A：Helping team members become familiar with the project .
B：Putting all the pieces of a project into a cohesive whole .
C：Putting all the pieces of a project
into a program .
D：Putting all team members together into a cohesive whole .
答案分析：
(B)Integration refers to combining tasks, not team members (choiceD) . Could the project manager smash two team members together and create one big team member?
概論 1-1-12：How is a project expeditor different from a project coordinator?
A：The project expeditor does not have authority to make decisions .
B：The project expeditor can make more decisions .
C：The project expeditor reports to a
higher-level manager .
D：The project expeditor has some
authority .
答案分析：
(A)The project coordinator reports to a higher level manager and has authority to make some decisions . The project expeditor has no authority to make decisions .
概論 1-1-13：A project team has completed all the technical project deliverables, and the customer has accepted the deliverables . However, the lessons learned required by the project office have not been completed . What is the status of the project?
A：The project is incomplete because the project needs to be re-planned .
B：The project is incomplete until all deliverables are complete and accepted .
C：The project is complete because the customer has accepted the deliverables .
D：The project is complete because the project has reached the due date .
答案分析：
(B)The lessons learned are deliverables of the project . The full and satisfactory delivery of project deliverables marks the end of the project .
概論 1-1-14：One of your team members informs you that he does not know which of the many projects he is working on is the most important . Who should determine the priorities among projects in a company?
A：Project manager .
B：Sponsor .
C：Senior management .
D：Team .
答案分析：
(C)Because the question talks about priorities among projects , this can not be role of the project manager but most be done by someone higher in the organization .
概論 1-1-15：A different between the requirements is BEST resolved in favor of the:
A：Sponsor .
B：Project Manager's Boss .
C：Stakeholder.
D：Customer .
答案分析：
(D)This can be a tough question until you realize that the project is being done for the customer .
概論 1-1-16：Which type of organization is BEST for managing complex projects involving cross-disciplinary efforts?
A：Projectized .
B：Functional .
C：Line .
D：Matrix .
答案分析：
(D)The key words here are ''cross-disciplinary . '' When a project crosses functional lines, a matrix organization is needed .
概論 1-1-17：You are the project manager for a large project under contract with the government . The contract for this two year , multi-million dollar project was signed six months ago. You were not involved in contract negotiations or setting up procedures for manag
A：The change control board .
B：The contracting / legal department .
C：The project manager .
D：Senior management .
答案分析：
(A)It is the role of the change control board to review and approve changes . That board may include people representative of all of the othr choices .
概論 1-1-18：You have just learned that one of your team members has not been adequately trained to complete project tasks as assigned to him . How would you handle this situation ?
A：Replace this team member with someone qualified .
B：Request proper training be provided through the functional manager .
C：Revise the schedule to account for the decreased effectiveness of this resource .
D：Mentor this resource during the remainder of project duration .
答案分析：
(D)It is the project manager's responsibility to recognize development opportunities regardless of project circumstances . Pmcan request the re-staffing to the functional manager . Choice C is not incorrect, but it is too passive .
概論 1-1-19：Which of the following BEST describes the project manager's role related to project changes ?
A：Influence the factors that affect change .
B：Prevent changes that affect the scope of work .
C：Prevent all changes .
D：Have the sponsor approve all changes .
答案分析：
(A)The project manager should not prevent all changes, and the sponsor is not involved in all changes .
概論 1-1-20：A seller has withdrawn from a project midway though execution and another seller is taking over . The project manager meets with the replacement seller and his crew . In this meeting, what should the project manager do FIRST ?
A：Introduce team members .
B：Communicate the objectives of the project .
C：Assert authority .
D：Create a communications plan .
答案分析：
(A)It is important that the new seller understands who is who on the project .
概論 1-1-21：Which of the following techniques is the BEST way to determine project objectives ?
A：Delphi .
B：Earned valu .
C：Expert interviews .
D：Pareto .
答案分析：
(A)Pareto is a quality tool, and earned value is a progress reporting tool . Expert interviews provide information while Delphi leads to consensus .
概論 1-1-22：A frequent complaint about matrix organizations is that communications are :
A：hard to automate .
B：closed and inaccurate .
C：complex .
D：misleading .
答案分析：
(C)Because you have two bosses, the communications are complex .
概論 1-1-23：The role of each stakeholder is determined by:
A：the stakeholder and the sponsor .
B：the project manager and the sponsor .
C：the team and the project manager .
D：the project manager and the stakeholder .
答案分析：
(D)Notice that stakeholders have input into what they will be contributing to the project . The role of the project manager is NOT to tell people what to do !
概論 1-1-24：A project manager is planning a project when he discovers that the project has many different phases, and each phase must be done in a sequence . What is the BEST thing the project manager can do?
A：Obtain a charter for each phase .
B：Make sure the WBS has tasks that include extra team meetings .
C：Make sure each team member knows how their tasks interact with other tasks .
D：Make sure the communication plan addresses interdependencies .
答案分析：
(A)When a project has many separate phases, the phases should be managed as separate projects . Thus, a charter for each phase is required . C is a correct statement, but it is not the best choice!
概論 1-1-25：Which of the following are ALWAYS stakeholders ?
A：A person who does not want the project to be completed .
B：An assembly line worker that will use the product of the project .
C：A functional manager from the engineering department .
D：A person who might lose their position in the company because of the project .
答案分析：
(B)A user of the project's product is always a stakeholder, while the others may or may not be .
概論 1-1-26：A new project manager has just been assigned a project that is in progress and is two weeks behind the scheduled time . Your team members are about to be distributed to another project based on the original time estimates by the functional manager . What
A：It is a projectized organization .
B：It is a tight matrix organization .
C：It is a balance matrix organization .
D：It is a functional organization.
答案分析：
(D)This is a functional organization with week project manager authority.
概論 1-1-27：You are the CEO of a large publishing house and desire to improve project management practices in your company . What is the BEST thing to do in order to manage the publication of each issue?
A：Clearly define the work to be supplied by other companies .
B：Retain the functional organization structure .
C：Set up a project office .
D：Identify all the stakeholders for this project .
答案分析：
(B)A project is temporary and unique . This is an example of a business process that is ongoing and repeatable . Such processes are best managed in a functional organization .
概論 1-1-28：To obtain support for the project throughout the performing organization, it's the BEST if the project manager:
A：ensures there is a communication plan .
B：correlates the need for the project to the organization's strategic plan .
C：connects the project to the personal objectives of the sponsor .
D：ensures the management plan includes the management of team members .
答案分析：
(B)Choice A and D do not address"support for the project ''Choice C might be a good idea, but it does notaddress the issue of obtaining support throughout the performing organization .
概論 1-1-29：During project execution , one of the electrical engineers informs the project manager that the life-cycle cost of the new heating and air conditioning system . What should the project manager do ?
A：Determine if there is room in the project budget for the additional cost .
B：Select the product with the lower life-cycle cost .
C：Select the product with the best life-cycle cost to earned value ratio .
D：Select the product with the lowest maintenance cost to life-cycle cost ratio .
答案分析：
(B)Generally, the lower life-cycle cost should be selected . The ratios in choice C and D are fictitious . Choice A is not the answer because the concept of life-cycle cost looks at project costs and operation and maintenance (O&M) cost . If the overall cost is lower, there is justtification for increasing the project budget and decreasing the O&M costs .
概論 1-1-30：Your customer has asked for a 2000 call capacity for the new call center project . However, one of your company's technical experts believes a 3000 call capacity can be reached . Another thinks that based on the technical needs of the customer, the capaci
A：Meet with the customer to better understand the reasons behind the 2000 calls capacity .
B：Set the goal at 3000 calls .
C：Meet with the technical experts and help them to agree on a goal .
D：Set the goal at 2000 calls .
答案分析：
(A)The fact that such a discussion is occurring indicates a lack of clarity as to why the customer requested the 2000 call capacity . Generally, a difference in objectives is resolved in favor of the customer . However, it is the project manager's responsibility to inform the customer of other options .
概論 1-1-31：A project manager is assigned to a project . This type of project has never been done before . The project manager has decided to build a basic project schedule and to detail the work of each phase as the current phase nears completion . What BEST descri
A：The controlling process of ensuring that project objectives are met by taking corrective action when necessary .
B：The process of planning change control .
C：The progressive process of rolling wave planning .
D：The core planning process of reiterating a plan in the same order from project to project .
答案分析：
(C)The progressive detailing of a project plan is often called rolling wave planning, indicating that planning is an interactive and ongoing process .
概論 1-1-32：A project team is working on a project to manufacture a new product for market, but they are having difficulty creating a project charter . What is the BEST description of the real problem?
A：They have not identified the project objectives .
B：They are working on a process and not a project .
C：The end date has not been set .
D：They have not identified the product of the project .
答案分析：
(B)Manufacturing is generally considered a process, as it is not temporary.
概論 1-1-33：Another project manager has a family emergency and must leave . He has asked you to fill in for him during a team meeting to discuss a minor problem with the project . He has already distributed a detailed agenda and provided you with a copy . When you at
A：Because your company does not have a written diversity policy, there is nothing you can do .
B：Report the incident to the other project manager .
C：Hold the meeting as if nothing happened .
D：Being the meeting with a discussion of diversity and professional behavior .
答案分析：
(D)Choice B dose not problem solve, it is more like withdrawal .
概論 1-2-1：Which of the following is true?
A：An experienced Project Manager will avoid projects that contain uncertainty .
B：There can be a project life cycle stage before the actual decision and approval to proceed with the project .
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